 Frequently Asked Questions |
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Your Account Info
Who sees my company information?
Everyone. Over the last 2 months, 1 million international importers and exporters searched Importers.com for new business opportunies. All registered members (in good standing) are listed on Importers.com and can be searched by industry, keyword, country, and business role. Every month, over 2 million Importers.com pages are viewed and your company information is shown to all users that click on your TradePage, TradeProducts or TradeLeads.
In addition, Importers.com is a popular website that is indexed by all of the major search engines - Google, Yahoo, Baidu and others. The information you provide at Importers.com is used to create YOUR TradePage and all the information on Importers.com TradePages appear in the major search engines. Thus, your Importers.com TradePage is a powerful internet marketing tool. Spend the time to be sure your company information presents your business professionally and that product descriptions include good keywords that will help potential trade partners discover your business online.
What should my TradePage say?
Your TradePage should provide enough detailed business, contact
and product information for other users to be able to understand what you do,
the products you buy/sell and how to contact you. Importers.com strongly recommends
that members take the time necessary to create a detailed, professional TradePage. Importers
and exporters need specific information in order to make business decisions.
Having a complete TradePage that promotes your company well, will result in
more members sending you better qualified TradeMail inquiries.
All TradePages have 3 sections:
- TradeProfile: Business description & Contact information
- TradeProducts: Product catalog
- TradeLeads: Buy/Sell advertisements
Your TradeProfile is the most important part of your TradePage,
as that is what importers and exporters will see first. It should provide a concise overview of your company in 3 or 4 sentences. Your TradeProfile should answer these questions:
- When and where was your company established?
- How many employees and locations do you have?
- What are your primary business activities?
- What are your key import/export products?
- What are your company's top accomplishments?
- How do I know your company can be trusted?
Please note that Your TradeProfile can NOT include
an email address, web site URL nor other contact information - these belong
in the Contact Information section of your TradePage. Members that do not comply with Importers.com Terms of Use may be Restricted or Banned.
TradeProducts is the section where companies can describe the range of products that they import or export. Free Members can list up to 3 TradeProducts. TradeLeads are business advertisements that are time sensitive and relate to products available for sale now or products needed to purchase now.
How do I edit my TradePage?
Updating and revising your TradePage is easy. First, Log In to Importers.com using your Username and Password. Then, on the dark blue "MyAccount" navigation tab, click "TradePage". Your TradePage is immediately displayed and you can change any of the informatoin there by clicking "Edit" next to the corresponding section of your TradePage. Update as necessary – as often as you like.
How do I rank higher in search results?
Importers.com search results are ranked according to membership status, account activity and TradePage informaton. To rank higher in search results, Free Members should log in at least once per month. Members that log in within the past 30 days are listed as an "Active Member" and rank higher than other Free Members. In addition, members that have a more detailed TradPage - with a good TradeProfile, plus more TradeProducts and TradeLeads listed - receive a higher TradePage score and rank higher in search results. Finally, Importeres.com calculates the number of times each account is logged in to and those with a higher number average number of log ins per month rank higher.
Just like with other search engines, at Importers.com, the higher your company ranks, the more inquiries your company receives. Statistics show that over 85% of Internet users click a result on page 1 or page 2 of search results. To be sure your company ranks well at Importers.com, log in frequently and be sure your TradePage provides detailed company and product information. Of course, it is also critical to be sure to use common keywords that potential new trade partners would use in their search.
Using Importers.com
I can't LOG IN. Can you help?
Don’t worry,we can help. On the Log In page, click Forget Password? This will send a new password to your email address. Or, if you forget both your username and password, click Forget Password? and enter your email address. This will forward your username, with a new password to your email address.
How can I change my password?
It’s easy. Log In to Importers.com and then click on Trade Page in the MyAccount navigation bar. This opens your TradePage and allows you to edit any of the elements that you see there. Once you have made changes, they are uploaded immediately and can be seen on your TradePage. To change your password, click "Edit" in the Contact Information section.
Can I trust companies listed on Importers.com?
Companies listed on Importers.com should NOT be automatically trusted. While TradeStaff work hard to maintain the quality of our leading online directory, we simply do not have the resources to conduct due diligence on the 5000+ new companies that register each month. ALL members must conduct their own due diligence to be confident they are trading with a professional company.
Members should request that potential new trade partners forward a copy of their legal business registration. In addition, for any sizeable trade deals, members should be sure to speak with the supplier/buyer by phone to establish rapport and learn more about the compnay. Importers.com assumes no responsibility for the companies listed on our website, nor for the information provided by members. Learn more in Terms of Use and TradeSafe Tips.
How can I report fraud/abuse?
If you notice a company on Importers.com that is abusing our Terms of Use, please report this through Contact Us. In addition, if you have information about a company that has commited fraud, send the transaction details to us through Contact Us. Select "Report Fraud/Abuse" and then forward your message.
